Frequently Asked Questions
Everything you need to know about your Bizuu shopping experience.
What is the standard shipping time for Bizuu orders?
Standard domestic shipping typically takes 3-5 business days. For international orders, please allow 7-14 business days depending on the destination country and customs processing.
How can I return an item that doesn't fit?
We offer a 30-day return policy. Items must be unworn, with all original tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna.
How do I ensure I choose the correct size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements to a similar garment you already own for the best fit.
Where are Bizuu garments manufactured?
Quality and ethics are our priorities. All Bizuu collections are designed and manufactured in Poland, utilizing high-quality European fabrics and sustainable production practices.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can cancel or modify your order within 60 minutes of placement by contacting our customer service team via live chat or email.